Great Car, great service, will use again (with more questions next time)

Picking up and returning the car is very convenient. The rental station is outside the airport, and the shuttle bus service is very efficient.

The staff member Peter was very professional during pickup. He didn't try to sell any additional products and informed us that any tolls on highways would be automatically deducted from the credit card on file, which was very convenient.

Staff were fantastic. Helpful and friendly. Courtesy bus from and to airport was greatly appreciated. Would have absolutely no trouble booking with Apex again. Seamless experience.

Great booking platform that I will happily use again. No issues or concerns with any of the booking process. Great value.

The staff members were courteous, cheerful and very helpful. Pick up and drop off was timely and efficient and the drivers were very professional in their work. Finally, the vehicle was clean and well presented and exceeded our expectations. This was our first experience with Apex and, given our experience, it will not be our last.

After reading some negative reviews by other car renters I was worried to have the same issues. However, I had an all-around pleasant rental experience with Apex. Both shuttles in Sydney and in Melbourne came after only a short wait, their drivers were very friendly and professional, and so was the rental counter staff, the car I got was a 2018 Accent with $14K miles on it and was very clean. I would rent with Apex again. Why pay much more with other companies?