I rented a car for a day through Wuzuche, but I didn't expect LA traffic to be so bad. I returned the car three hours late, including the time to refuel, and was charged a total of $169.46. I don't understand why. They said if you return the car an hour late, they charge you for an entire day, which is around 400 RMB. The charges were unreasonable, and there's no Chinese customer service, so communication was difficult.
I was duped by the assistant who sold me additional breakdown cover without me knowing about it. I did sign the contract, but did not see that she had added this , despite the fact that I made it clear that I did not want / need any extras
About QEEQ:8.0/10
The customer service response was quick but not helpful
Very easy and straight forward pick up and drop off process
About QEEQ:10.0/10
Easy booking and great value
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