Europcar's office inside the airport is convenient for picking up and dropping off the car. I called the counter around 11:30 PM to solve the no-start issue, and their service was very good. They proactively offered a higher-class car from the mechanic if the car couldn't be fixed. However, the vehicle maintenance or quality wasn't sufficient.
pretty old car compared to the rest of the car rental company in KLIA, cockroaches crawling inside car.
engine rattling and sometimes hard to start up car.
Time to replace aging fleet
About QEEQ:10.0/10
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