This time, there was almost no wait at the counter; I was quickly assisted and the car rental procedure was completed promptly. This is different from before when the wait times were very long.
The rental car agent did not give included liability insurance which was listed in the booking. You should fix this issue. Every time I rent, they deny the liability insurance included in the booking and charge extra over the counter.
The staff were very professional and didn't push insurance too much. The pickup and drop-off were very smooth.
About QEEQ:10.0/10
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