There was no pressure to purchase additional insurance or child seats when picking up the car; also, returning the car was hassle-free, with just a quick inspection and a signature.

The rental location is about six or seven kilometers from the airport exit. After calling the rental company, they replied that I need to take a skytrain for one stop and then wait for the shuttle at the station. The rental process was relatively simple, but I only got a JEEP (originally booked a Toyota Corolla). The car was in acceptable condition. The return process was straightforward and convenient.

Personnel peu agréable, voiture prêtée dans un état lamentable sale, cabossée de partout, pneus uses. Nous avons refusé de prendre le véhicule et avons demandé d'en avoir une autre. Cela a pris une bonne heure mais nous avons obtenu gain de cause.

Facilité de réservation et le principe de d'alerte pour la baisse des prix est efficace.

The vehocle as described was not available. It was suggested to me that a little Kia would be replacing it. I would not have been able to fit in that vehicle and therefore had to upgrade to a Ford Taurus. Service was awesome and agent/desk persons were the most helpful. However, the city insane road work made it laborious to find our way back to the drop off location.

Everything was really good. The only issue I had was with the onboard GPS who seemed out of sinc. ie: telling us to turn , when already half way in the turn.

Like: the driver for pick up and back to the airport I give him a ten plus