Los Angeles Area

No need to queue at all, the service was excellent, and the staff who delivered the car were enthusiastic and professional.

I chose this unheard-of rental company because 'Alipay Sesame Credit' allowed for a deposit-free option, which was convenient. However, it turned out that the service capabilities of this small company were limited. We waited for their shuttle, but they kept telling us to wait for the Hilton shuttle. Their office was hidden in a building, and I felt doubtful about their reliability when I went in. When returning the car, there was no fixed return point or staff. They guided us over the phone to find someone at the parking lot below their office building to handle the return. There were no clear signs or directions. Be cautious, everyone. I heard that positive reviews could earn you ¥50, but I prefer to objectively describe my experience rather than take the ¥50 as a responsible user of this platform.

The car was delivered by a staff member who drove over. Actually, once you call them after landing, they will bring the car to you. I mistakenly went to the front desk to pick up the car and missed the spot, which caused a minor confusion, but their attitude was excellent. The whole process was very pleasant. I accidentally drove on a toll road and feared being fined, but after calling them, they assured me that the toll fee was covered. It made me feel much more at ease. Returning the car was convenient as well. The 9009 handsome customer service even kindly drove me back to my apartment. The entire experience was absolutely fantastic. I'll definitely choose you again next time and have already recommended you to my friends. The attitude is really great.

Picking up and returning the car was easy and fast. The car was in excellent condition, very satisfied. Hank and Leo helped me a lot with storing and retrieving my luggage, very grateful!

Thank you guys for the amazing experience with i8! I wish your company success and bring more beautiful cars for us! Happy Chinese New Year :)