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00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6665381185
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6665381185
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Search for Budget Car Hire in Madrid

Madrid-Toledo-Consuegra-Córdoba-Seville-Ronda-Granada-Aranjuez-Las Rozas Shopping Village-Madrid

Reviewed: Wed, Oct 9, 2019
About Budget: 4.0 /10
Terrible rental company. It took me 40 minutes to complete the process even though I was the first customer in the morning. The front desk was a Black woman who clearly discriminated against Chinese people; she was very impatient. When she saw I had reserved a BMW 3 Series, she immediately said they didn't have any BMWs available and offered me a Renault instead. This was the first rental of the day, and I had seen a row of 3 Series and 5 Series cars in the parking lot. I asked if I could at least get an A3 or a B-class car, but she refused. When returning the car, another Black woman was extremely strict, the strictest I've ever encountered while renting in Europe. She inspected the car multiple times and even asked where I last refueled, requesting the receipt. Overall, this is a very small-minded company. No idea how the Madrid branch has such high ratings.
car image
Budget
Madrid
Spain

Relevant Reviews on Budget Atocha Rlway

Gilbert Amelia

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Budget
Madrid
Spain
Reviewed: Mon, Dec 17, 2018
“Around Madrid”
About Budget: 2.0 /10
When I picked up the car, it had only half a tank of fuel. I returned it with a full tank. The rental company acknowledged this but only refunded me 22.08 euros. I believe this is too little. I asked them to show me the basis for their refund calculation, and they said it was automatically calculated by the system and that they couldn't change the result. They suggested I file a complaint on their website afterward. Since it was quite late at the time, I had to accept the refund. The average fuel price in Madrid was 1.35 euros per liter at the time, which means their refund was only for 16 liters—far less than the cost of half a tank. I later negotiated with them through the rental platform for two months, but they insisted on not providing any further refund.

Maxwell Carpenter

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Budget
Madrid
Spain
Reviewed: Tue, May 1, 2018
“Spain Madrid - Granada”
About Budget: 6.0 /10
Quick

Henry Reed

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Budget
Madrid
Spain
Reviewed: Thu, Apr 18, 2019
“Southern Spain”
About Budget: 8.0 /10
Everything went smoothly with the rental and return. There are two issues to note: 1. The map indication for the Budget rental location in Madrid is incorrect. There is no rental point in the city center, only at the train station. Fortunately, I confirmed this a day in advance. Also, during the rental process, the car rental staff will inform you that the driving license translation provided by QEEQ is not legal in Spain. They can still rent to you, but if any issues arise, the police will treat it as driving without a license.

Sarah Whyet

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Budget
Madrid
Spain
Reviewed: Wed, Dec 14, 2016
“Madrid to Seville to Granada to Valencia to Barcelona”
About Budget: 10.0 /10
The customer service was very friendly on the second floor of Atocha Station. I purchased full insurance from them and received excellent coverage. Picking up the car was very convenient in the parking lot across from the station.
About QEEQ: 10.0 /10

Sebastiane Roger

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Budget
Madrid
Spain
Reviewed: Wed, Jul 29, 2015
About Budget: 2.0 /10
The price did not match the quote, additional fees were imposed on customers.

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