After returning the car, we rented another one and wasted several hours at LA Thrifty fighting for our rights. I urge all Chinese people not to rent from this company. They unjustifiably refuse to accept Chinese driving licenses and their service attitude is terrible. Many Chinese people have been denied rentals, disrupting their travel plans. It seems highly likely to be racial discrimination. Let's support our country and fight back together!
The rented car model was unavailable, and I thought I was getting a free upgrade. However, it turned out to be a mandatory paid upgrade, costing an additional $100 per day. I tried to decline other options but fell into the mandatory upgrade trap. I didn't understand it well and signed my name, accepting it, but I still feel deceived.
A toda costa nos trato de vender adicionales, a pesar de decir siempre que NO nos encontramos con que finalmente nos habían agregado un servicio de asistencia en ruta que nunca solicitamos.
Without telling added all kind of insurances and presented it without comments. Kept on pushing on a stupid road help insurance that I clearly not wanted. Annoying. They could just advise before adding it to the bill.
Like: The car was good value and the service for booking in was efficient. Dislike: The collection of the car was slow and we were just left without a chance to check the car for problems before leaving the parking area.
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View more >Dislike: The collection of the car was slow and we were just left without a chance to check the car for problems before leaving the parking area.