Rome - Naples - Florence - Rome

I initially thought renting a car in Italy would be complicated. But Hertz made it very simple. When asked if I needed additional insurance, I declined and they didn’t push it further. Driving in Italian cities can be challenging as people drive fast and don’t follow rules. However, I enjoyed driving on Italian highways; everyone drives fast but follows the rules, similar to Northern Europe.

With Hertz, there were quite a few people, but it was still manageable.

Pick-up at the airport was very convenient, but the queue was slightly long. There were additional tax fees during drop-off which were not mentioned earlier.

Had to communicate back and forth; the car model was not correct, and they couldn't provide the booked car in the end.

There were a lot of people in line, waited for about an hour.