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+81 3-4578-4029
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 2754831338
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 2754831338
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East Coast USA - New York and Boston

Reviewed: Thu, Jul 18, 2019
About Hertz: 2.0 /10
Avoid Hertz. The specified Volkswagen model was not available, even after walking around the entire parking lot twice. The real issue came afterward. The so-called roadside assistance was practically non-existent. I called twice at 11:00 AM Eastern Time and nobody answered for over half an hour. It wasn't until 2:00 PM that someone finally picked up. I drove the faulty car to two nearby Hertz locations for a replacement, but no cars were available. They only had lower-tier models available from other locations. To get a similar model, I was told to drive back 300 km to New York Airport. When returning the car, I was charged 1000 RMB for fuel because the tank was only a quarter full.
Standard | Volkswagen Jetta or similar

Relevant Reviews on Hertz NEW YORK-JFK AP

Fanny Nell

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Reviewed: Thu, Apr 18, 2024
About Hertz: 10.0 /10
Loved it
About QEEQ: 10.0 /10

Todd Pansy

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Reviewed: Mon, Oct 21, 2019
“Campus Visit”
About Hertz: 6.0 /10
The car had a tire issue midway, but found a Hertz store and the staff had a good attitude during the car replacement. However, an unjustified charge of over $100 appeared after returning home, which couldn't be resolved.

Queena Symons

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Reviewed: Wed, Aug 10, 2016
“Round Trip from New York to Boston”
About Hertz: 6.0 /10
The service attitude was very good when returning the car.

Muhammad Shukri Abd

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Economy | Mystery car or similar
Reviewed: Tue, Mar 12, 2024
“"Seamless and Reliable: A Review of Car Rental in New York with Hertz”
About Hertz: 10.0 /10
I recently rented a car from Hertz in JFK Airport New York, and my experience was exceptional. The staff was friendly and efficient, making the pick-up process quick and seamless. The car itself was clean, well-maintained, and exactly what I needed for exploring the city and surrounding areas. Return was equally hassle-free. I highly recommend Hertz for anyone looking for reliable and convenient car rental service in New York.p
About QEEQ: 10.0 /10
No

J.Flores

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Medium SUV | Nissan Pathfinder 7 Seats or similar
Reviewed: Fri, Jun 25, 2021
“Very good experience.”
About Hertz: 9.0 /10
The use of ezpass its too expensive. I paid 51 bucks for a toll of 16. Even when I not activate ezpass. The car was very good, but not as close as advertised. You gave me a Kia Sorento, when the contract said Nissan Pathfinder.
About QEEQ: 10.0 /10
Excellent job. At first I had my doubts. But you hooked me as a customer now :) Thanks.

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