Highway 1, Los Angeles to San Francisco

The service at AVIS was barely acceptable, but some issues were not resolved in a timely manner. The vehicle pickup process at the store was cumbersome and we had some unnecessary trouble with the staff. Although my order clearly included the fee for a second driver, the staff insisted that they couldn't find this in the order and overcharged me by $70 billion. However, the QEEQ platform staff provided strong support and resolved the issue satisfactorily in the end.

Satisfied

The Asian staff member persistently tried to sell insurance very calmly. Waited 20 minutes to get the car, could be more efficient. The car was relatively new, but after 2 days the radiator temperature suddenly rose, and the replacement car was a smaller one.

They made life easy for me . No stress

Life made easy

Great car, exactly what we needed for our road trip. Comfortable, good condition and great service.

Booking was quick, easy and good value for money.