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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3030950330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3030950330
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Reviewed: Fri, Jun 21, 2024
About AVIS: 2.0 /10
Paid for a Mercedes but got a Ford with 100,000 kilometers. Even though I clearly stated that I bought full insurance through Zuzuche, the counter added personal insurance and some 'other fees,' totaling an extra 471 euros. The counter didn't show the contract, just asked me to sign and said it would be emailed later, which turned out to be a trap! The next day, when I discovered it via email, Zuzuche said it had to be handled on my own, which I understand as they are just a platform with no authority. Since I signed it myself, they completely ignored my emails.

Relevant Reviews on AVIS Munich Airport

Zero Bulwer

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Reviewed: Wed, Jun 19, 2019
About AVIS: 2.0 /10
I booked a Mercedes but was given a Volkswagen at the store. They claimed it was the same car group. Does this count as the same car group? This seems like fraud.

Abigail Harrod

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Reviewed: Wed, Mar 8, 2017
“Choosing what you like is the best...”
About AVIS: 2.0 /10
The service reservation phone number was unreachable; I don't understand why there was an error in the contract that restricted our self-drive to Germany only; Zuzuche should clearly state the precautions (e.g., payment methods and actual procedures are different, return signs...).

Milo Ruth

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Reviewed: Fri, Aug 11, 2017
About AVIS: 10.0 /10
Very good
About QEEQ: 10.0 /10

Astrid Owen

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Reviewed: Wed, Sep 17, 2014
About AVIS: 2.0 /10
There were no issues with the car rental. When returning the car on July 8th, I paid the full rental fee. Two months after the rental was completed, I received two additional credit card charges from AVIS totaling 177 euros, with no explanation.

Bonnie Albert

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Reviewed: Mon, Oct 5, 2015
About AVIS: 10.0 /10
A very good car rental company. Picked up the car at Munich Airport according to the directions in the comments. The service was provided by a sweet girl dressed in traditional Bavarian attire. You need to go to the parking lot and find the car based on the parking space number. The car was very clean inside and out. The only issue was not hearing clearly about a small parking ticket needed to leave the lot, resulting in an awkward delay at the exit.
About QEEQ: 10.0 /10

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