Probably won't consider AVIS again. They charged an extra driver fee when picking up the car but since we forgot the proof, they deducted another fee when returning it. They were also very uncooperative and had a bad attitude regarding fines incurred during the rental period.
The car rental company provided good service overall. However, the process at Munich Airport was a bit inconvenient. First, you have to handle paperwork at the counter, and then go to the parking lot to pick up the car. I carefully inspected the car inside and out, but if there were any issues, you'd have to return to the counter, which isn't very convenient. Also, I rented a Passat wagon, but was given a Skoda wagon, which felt like a downgrade. Since it was late at night and I didn't want to go back to the counter, and the Skoda was in good condition and a diesel, I let it pass. Still, the downgrade felt disappointing.
The car rental location at Munich Airport was easy to find, and the staff were professional. There was no upselling, and I even got a free upgrade on the car model, which left a good impression.
The drop-off location near Munich Central Station was less impressive, mainly because there was no staff present during business hours. The office was locked, so I had to use the self-service option, which delayed me for nearly an hour while communicating with QEEQ customer service to find a parking spot.
About QEEQ:8.0/10
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