The car was a bit old, but overall I'm quite satisfied.

We arrived at midnight (12:30), and when I presented my Hong Kong driving license and passport to pick up the car, the local staff said they wouldn't accept the Hong Kong license. After a long discussion, I had to get very angry before they finally gave us the car. It took about an hour and a half, and the most important thing is that the rental car website stated that Thailand supports direct car rentals with a Hong Kong driving license. I almost gave up but I had my wife and two kids with me, so I insisted. By the time we got the car, it was almost 3 AM, and we were very tired. I hope this situation doesn't happen again next time.

This company is consistent as usual. The vehicles are not new, lacking anti-theft locks, and you have to use the car key every time you open or close the door, which is very inconvenient. Most importantly, there are no parking sensors, so I need a friend to guide me every time I reverse the car in Thailand. Other companies usually have these features, but this one does not.

I always thought Thailand was a very friendly country. I'm not sure why, but the woman at the reception wasn't very polite when I picked up the car.

Kind people and very hard working.

A very helpful app!