Very satisfied

Overall good, but the staff was a bit unfair when I returned the car. I was one bar short on fuel, and she charged me 40 euros for a full tank without informing me that there's a gas station right outside. I was upset.

This is a scam car rental company. They claimed the model we reserved was not available and offered a free upgrade, but ended up charging us over three hundred euros for the upgrade and other fees. In the dead of winter, they didn't provide snow chains, causing the car to get stuck in the snow for a day and a night. When we called, they either ignored us, disappeared, or passed the buck. After we filed a complaint, it took one or two months to get a reply, and they completely shirked their responsibilities without providing any required documentation. Do not rent a car from them!

They told us to refuel at their company because it's cheaper, but on return, our tank was still almost 3/4 full and they charged us over 60 euros for the full refuel.

Attente trop longue pour récupérer la voiture