Everything went smoothly. I have rented cars from them multiple times. The car was in good condition, and any damages on the car were clearly documented in the contract. The service staff were very efficient. Overall, a good experience.
“Good counter experience at pick up.
Dirty car.
Good reliable car.
Nit picking employee at car drop o”
About Europcar:7.0/10
We struggled to understand why a pin head size mark ( this is not an exaggeration) on the windscreen was the focus of attention especially given the very dirty car we were given at pick up.
Fortunately my wife had photographed every surface of the car at pick up and she was able to identify the pin head on one of the photographs.
This really concerned us as a trust issue for us with Europecar.Their cut off for what is an issue with a car being returned seems very out of step with other companies which use the size of a coin as the cut off.
Are Eoropecar trying to set up customers for pay outs or was this just one over zealous employee?
I would appreciate a response to this question
Thanks
Like: The staff was very nice, offered me nice upgrade.
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