The service was quite standard and picking up the car was very convenient. However, we were told there was no Mondeo available when we arrived, and we were upgraded to a Mercedes instead. At the time, the communication wasn't clear, so I happily drove off thinking it was a free upgrade. When I received the bill back home, I thought I had been fined abroad (I had prepaid the rental fee through QEEQ). It was only after inquiring that I realized there are no free lunches. Haha, but I still think it was worth it. This car rental experience was great!

Good experience, but the final payment hasn't been completed yet, so I can't give a full evaluation.

I booked a BMW 3 Series without navigation but ended up with a Land Rover Evoque, which had only been driven for over 8000 kilometers, included navigation, and was a diesel version. What a pleasant surprise! I scheduled the pickup for 8 AM but arrived a little after 7 AM and was able to get the car immediately. The service was also excellent!

The return location details are unclear, especially for out-of-town returns. It's best to ask for clarification when renting the car.