Fast pick-up and car exchange process. They didn't say anything even though I was slightly late returning the car. However, I couldn't find a gas station at the airport and returned the car with a 5/4 fuel level, resulting in an $800 charge.

Would be better if you called them upon arrival, we had to walk to a different pick up point. Other then that, everything was smooth. Recommended!

Nice car nice service. Thanks.

Nice car nice service. Thanks.

The counter staff keep dragging on pick up, told me twice to wait 10mins, and 1 last time another staff tell us To wait another 5mins, in the end the whole process of pick up taken more than 30mins. And the car we rent was different.

Our flight was delayed by 3 hours and we quickly contacted ERC helpline, where it was amazing help from your staff who help us to contact the car rental company to hold the car for us for a period.

Good 1. I book Toyota Yaris, but get the sedan car Honda City. Bad 1. The Honda City dont have reverse sensor. 2. Language barrier between me and counter staff. Counter staff fail to give information about third party liability insurance that very important when drive in Thailand. 3.During drop off car, the parking lot for Chic Car Rent was full (have a 3 parking lot), no one staff assist me during that time, I should park my car on side of road and interrupting traffic to find a staff.