The car provided is good, except the Add Blue was almost finish, so I have to topup along the route. I forgor to claim for reimbursement

All good

The staff did not have the car we booked or similar and gave us a smaller car and made us pay more to get one that would fit. That did not charge the qeeq prices or the prices on their website but a lot more

Need better communications with the Alamo people as we got sarcastic comments about not booking direct.

Shared location with Enterprise, same service. A £200 deposit was taken when picking up the car and refunded upon return. It took around 30 hours to get the deposit back into my account. They only checked the tires and exterior when returning, even though it had rained and was a bit dirty, it didn't affect the inspection.

It was easy to find the counter in the airport and get to the car. Counter staff at pick-up were helpful, efficient and informative. Car provided was as stated. Car return was quick and efficient. So far it has been a good experience.

Booking website was user-friendly and easy though it would be helpful to include extra driver fee information

Like: The worker John Hooper was very helpful