no the was as expected

all good

Because the originally booked model was unavailable, we were given a car of the same class, which was fine.

Customer experience was poor, for example: They required a driving test before picking up the car. Originally booked a 2016 TOYOTA RAV4 through the rental car company, but on pickup, they gave us a NISSAN X-Trail without any explanation and just told us to go to another rental company if we weren't satisfied.

Car was old, very high mileage 162k Back bumper held on by black tap, big dent in the roof, front bumper coming away from bodywork lots of small dent and scratches, radio only worked on right hand speaker. Basically car should not be used for rental. $2,500 deposit left for any damages was more than what the car was worth

Most of their cars are old and in bad shape, you must mentioned the model of the car in the ad.