“Picking up and dropping off went smoothly, and although the car was old, it was well maintained.”
About SURIA:7.0/10
When I arrived at KLIA2, I called and a staff member came to pick me up at the arrival gate. A message about the lending procedure was sent to my smartphone the day before, and it was easy to understand.
About QEEQ:10.0/10
The drop-off location was KLIA, but it was easy to understand as images and directions were sent to me in advance via WhatsApp. The staff was also very responsive when I dropped the car off.
Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa.
Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion
About QEEQ:8.0/10
For KLIA , there was no option to choose between klia1 & 2.
Suria staff were so helpful and communicated well. They dropped off the car at our Airbnb, and picked it up at the airport. When we were rushing and almost missed our flight due to Hari Raya traffic, one of the staff members came and met us at Departures. Overall, we were very impressed and happy with Suria.
“Really good service and will rent from them again”
About SURIA:9.7/10
The car that I ordered wasn't available at that moment and the customer service is kindly upgraded me to the next level which is very nice. Car is very clean and in great conditions. Process is very easy and very smooth except in their system it didn't register that I already pre-purchase full all inclusive insurance and they asked me if I want to denied the insurance. But once I show the proof everything is good to go.
About QEEQ:10.0/10
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