SURIA, Kuala Lumpur International Airport Car hire

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Address
Pickup
Return
Opening Hours
Deposit
Accepted Cards
E-voucher
Age requirements
Driver's License Requirements
Additional Extras
Cross Border
Cross Islands
Distances to Landmarks

SURIA - Kuala Lumpur International Airport Information, Car hire Instructions & Policies

Address

Kuala Lumpur Int'l Airport (KUL), 64000 Sepang, Selangor, Malaysia

Telephone

+60132638000

Pick-up Instructions

The SURIA - Kuala Lumpur International Airport car hire location is in terminal

You can walk to the counter of SURIA - Kuala Lumpur International Airport car hire.

The rental area is located in Car Park Block D of Terminal 1. After claiming your luggage: 1.Take the elevator to Level 2. 2.Follow the signs for "CAR PARKS C&D". 3.Walk through the tunnel to Car Park Block C. 4.Turn right towards the "CAR RENTAL" sign leading to Block D. 5.Take the elevator to Level G, near the exit, where all rental companies are located.

Drop-off Instructions

Please set your GPS to Car Park blsoc D. Address: Block D, Kuala Lumpur International Airport, 43900 Sepang, Selangor, MY. Google map link:https://maps.app.goo.gl/7HwGT1RZkpPE5UWq6 Follow the signs to park your vehicle in the designated spots.

Opening Hours

Days of Week	Sunday	Monday	Tuesday	Wednesday	Thursday	Friday	Saturday
Opening hours	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59	00:00 -23:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)

Representative Car Models	Deposit Amount(approx.)	Business Days Required for Refund
Applicable to all car types，incl. Compact，Suv，Economy，Mini and others. Pack up ^	USD300-5000	30-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

Yes. E-voucher is accepted. Show the digital voucher on your mobile instead of a print-out is good enough.

Age requirements

23 - 65 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 2 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation.You must present your original driving licence with the original IDP at the counter.

For local renters, you need to bring:

Full Driving License issued in Malaysia

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

Extras Prices

GPS rental

Provided by the local stores. Usually, interface and voice are of the local language.

MYR 15/day

Additional driver

Note that all drivers must provide their valid documentation.

MYR 10/day

Infant car seat rental

Recommended for children weighing under 20 lbs /9kg (birth to approx. 1-12 months)

MYR 9/day

Child car seat rental

Recommended for children weighing 20-40 lbs /9-18kg (approx. 1 - 3 years)‌

MYR 9/day

Child booster seat rental

Recommended for children weighing 40-80 lbs /18-36 kg

MYR 10/day

Cross Border

Must-not:

Taking rental cars to following countries is not allowed:
Singapore, Thailand, Brunei Darussalam

Cross Islands

To be updated

Excess

To be updated

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

1 km from Kuala Lumpur International Airport

Railway Stations

43.9 km from Old Kuala Lumpur Railway Station

46.1 km from Ampang Park Station

Hotels

26.2 km from Kasyaf Place @ Ascotte Boulevard Semenyih

27.2 km from Q One Hotel Semenyih

27.3 km from Soho Hotel Semenyih

Other Landmarks

43.2 km from Istana Negara Malaysia Palace

44.3 km from Petaling Street

45.1 km from Parliament House

FIND ME A CHEAP RENTAL

Map view of SURIA Store Location

coordinates: 2.7455962 101.7071602

Location Images

SURIA-Kuala Lumpur International Airport-204510-store

The Rental Desk

SURIA-Kuala Lumpur International Airport-204510-telegraph

The Sign

Guest Reviews

Total points： 8.4 / 10 Very good

Vehicle condition: 5.0
Vehicle cleanliness: 5.3
Spaciousness: 5.4
Counter staff: 5.7
Pick-up location: 5.0
Drop-off location: 5.5
Pick-up time: 10-30 mins
Drop-off time: 0-10 mins

B.Chea
Kuala Lumpur
9.7 /10 Excellent
Reviewed: Thursday, February 20, 2025
Excellent service. No glitches. Excellent car condition.
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Y.Wong
Kuala Lumpur
6 /10 Average
Reviewed: Thursday, February 20, 2025
The driver windows cannot open smooth
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T.Noorul Ameen
Kuala Lumpur
6 /10 Average
Reviewed: Thursday, February 20, 2025
They didn't give me expected car. They featured new model of Honda City or similar but instead they gave me older vios.
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Anonymous
Kuala Lumpur
9.7 /10 Excellent
Reviewed: Thursday, February 20, 2025
The car that I ordered wasn't available at that moment and the customer service is kindly upgraded me to the next level which is very nice. Car is very clean and in great conditions. Process is very easy and very smooth except in their system it didn't register that I already pre-purchase full all inclusive insurance and they asked me if I want to denied the insurance. But once I show the proof everything is good to go.
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A.Omar
Kuala Lumpur
9.7 /10 Excellent
Reviewed: Thursday, February 20, 2025
Vehicle may need new brakes as it felt spongy. Everything else was perfect. I enjoyed using the car
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A.Jain
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, February 20, 2025
Horrible company and cars. will never use again.
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C.Lee
Kuala Lumpur
7 /10 Good
Reviewed: Thursday, February 20, 2025
Was replace with an old Toyota Innova even though the booking picture show is a new Toyota Innova. The car has gear and brake problem.
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K.Chan
Kuala Lumpur
7.3 /10 Good
Reviewed: Thursday, February 20, 2025
Suria staff in KLIA are always helpful.
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D.Thomas
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Excellent service
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k.choo
Kuala Lumpur
7.7 /10 Good
Reviewed: Thursday, February 20, 2025
The car broke down upon arrival in Genting Casino basement carpark. Radiator hose connection burst. Waited over 4 hours to have it repaired nearby. The mood was spoiled.
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Tariq Yousef Amarneh
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
to receive the car you should go to there counter which is very far from the airport building and it will be difficult when have a children's and more bags, and when we reach to the counter no one was there, we waited there representative around 20 min in very bad weather
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M.V
Kuala Lumpur
8.7 /10 Very good
Reviewed: Thursday, February 20, 2025
Great service! picked me up at T2 and took me to T1, then dropped me back at end of trip
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Lindsay Gasik
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
Suria staff were so helpful and communicated well. They dropped off the car at our Airbnb, and picked it up at the airport. When we were rushing and almost missed our flight due to Hari Raya traffic, one of the staff members came and met us at Departures. Overall, we were very impressed and happy with Suria.
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J.THAM
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, February 20, 2025
Should put more staff to assisting the car rental. Also should share the location of the carpark entrance for returning the car.
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J.Chen
Kuala Lumpur
7.7 /10 Good
Reviewed: Thursday, February 20, 2025
The Booking Voucher should highlight clearly the car rental vendor name & location
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C.Onura
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good feedback and service easy contact by whatsapp. Location office at carpark building same another brand. Easy Pickup and dropoff a cars.
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T.YOO HEONG
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good service
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T.YOO HEONG
Kuala Lumpur
9 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good service.
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Ryuta Yamada
Kuala Lumpur
8.7 /10 Very good
Reviewed: Thursday, February 20, 2025
Great service and friendly staffs. Car they provided me was quite dated.
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Ryuta Yamada
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
I got the latest model with no extra charge.
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TYL
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Car was a Altis 2.0 litre which was bigger than the average 1.8 litre capacity.
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J.Xu
Kuala Lumpur
8.7 /10 Very good
Reviewed: Thursday, February 20, 2025
Vickey Chia is a very nice staff who is very friendly and helpful. She was very patient to answer all my questions. When I didn’t know how to drive to petrol station from airport, she even drove and lead me to the station. I should special thank to her for all support she provided. All the best to Vickey and SURIA.
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J.Zubrickas
Kuala Lumpur
9 /10 Excellent
Reviewed: Thursday, February 20, 2025
Difficult to find the rental car pick up location. No signs in airport. We walked around for 20 to 30 minutes before we found someone who knew where to direct us.
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A.rhett
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
yes we got a very clean and new car which made the trip very smooth.
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A.Abdul Razak
Kuala Lumpur
8.7 /10 Very good
Reviewed: Thursday, February 20, 2025
Service from SRC was simply amazing Great communications and staff was extremely efficient. Car was on the older side,but in decent condition. I was hoping for a newer car.
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W.Chee Hiong
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good Services provided by SURIA
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C.Chia
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very good service and helpful! Surely one of the best car rental companies in KLIA!
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Shahrir
Kuala Lumpur
8.3 /10 Very good
Reviewed: Thursday, February 20, 2025
Car was good. Staff was good. Pick-up at klia2 to klia1 was good , and vice versa. Best if they could set-up a office at klia2 for those who lands at klia2. Just a suggestion
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Ming Ming
Kuala Lumpur
9.3 /10 Excellent
Reviewed: Thursday, February 20, 2025
Great experience. More than what we expected.
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M.TAKEMURA
Kuala Lumpur
8.3 /10 Very good
Reviewed: Thursday, February 20, 2025
マレーシアでのレンタルで、マレーシアの車種だったので、綺麗さは求めていませんでしたので、それなりの車でした。塗装が剥げていたり、鍵の部分が破損していたりはありましたが、問題なく走行できる状態でしたので、大丈夫です。
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M.Hassan
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The staff are friendly and guided me thru. Car is in good condition. They answered each of questions patiently and explained clearly. Will definitely recommend others.
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R.Briggs
Kuala Lumpur
9 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very friendly and helpful staff
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Anonymous
Kuala Lumpur
7.7 /10 Good
Reviewed: Thursday, February 20, 2025
When I arrived at KLIA2, I called and a staff member came to pick me up at the arrival gate. A message about the lending procedure was sent to my smartphone the day before, and it was easy to understand.
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Nicole Macadam
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, February 20, 2025
Firstly, on the day of car pickup, I contacted the company in the afternoon to ask if I could get the car earlier (I was at the airport then). The company said to follow the agreed time, OK. But around 5 PM, the company contacted me asking if I could pick up the car earlier because their late shift staff hadn't come. However, the rental fee already included service charges for beyond business hours. Secondly, during the usage, the car had issues. When I contacted the store staff, they asked me to contact the repair personnel myself, and when I told them I couldn’t communicate in English (the store was Chinese-speaking), they replied: 'Contact them yourself; there’s nothing we can do.' I finally had to ask a local friend for help. There was no service throughout the whole rental process.
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Tim Richards
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Good, very friendly service.
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Ogden Bill
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, February 20, 2025
The rental staff were very polite, but the wait time to pick up the car was a bit long.
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Asa Peg
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
When I went to pick up the car, I noticed that many rental counters were closed. It was 4 pm, and maybe they had left early because there were no reservations. The Suria counter had someone waiting solely for me!
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Clyde Abe
Kuala Lumpur
6 /10 Average
Reviewed: Thursday, February 20, 2025
They didn't inform us in advance that eating durian is not allowed. Charged 100 for car wash when returning the car.
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Bernie Faraday
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, February 20, 2025
It was clearly stated that the car should be returned with a full tank, but when I picked it up, the fuel level was very low. Since I was not familiar with the area, I missed a gas station and had to look around frantically. I found one eventually, but it was closed. I was worried about running out of gas and it took me almost an hour to find another station.
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Zenobia Oscar
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
The service was quite good.
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Alexia Reade
Kuala Lumpur
2 /10 Poor
Reviewed: Thursday, February 20, 2025
They gave us a very old car when we picked it up, pushed us to buy a toll card that they didn’t take back when we returned the car. Added extra charges during return and we couldn't find anyone for a long time.
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Jack Roy
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, February 20, 2025
The staff were very enthusiastic.
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Humphrey Birrell
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very good and convenient
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Mona Lou(ie)
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Satisfied
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Clark House
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, February 20, 2025
Overall service was satisfactory.
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Hilda Freeman
Kuala Lumpur
8 /10 Very good
Reviewed: Thursday, February 20, 2025
Overall, we were quite satisfied with the process from car pick-up to usage, with minimal contact with the rental company. During the rental period, a few issues arose. Although the QEEQ platform contacted us promptly and tried to resolve them, many problems were still directly resolved by us with the rental company. The QEEQ app didn't contribute significantly to problem resolution. Additionally, the vehicle information displayed on the app was not comprehensive. Details like the size and other aspects of the vehicle, although it indicated it could seat 7 people, lacked a detailed description of the overall size, interior space, and vehicle power.
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Joan Hardy
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Great service attitude
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Viola Patience
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very satisfied, everything went smoothly
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Alva Dupont
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Pretty good
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Vera Robbins
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very good
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Caesar Dunlop
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Extremely satisfied
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Jane Pullan
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Very satisfied, no hidden charges.
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Jennifer Sapir
Kuala Lumpur
10 /10 Excellent
Reviewed: Thursday, February 20, 2025
Excellent service
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