My reservation was for a petrol car. After giving me the pickup slip, they chased me to the garage to take it back and changed it before handing it back to me. I realized it was an electric car after driving for over 200 kilometers. When I asked in English at the store whether the car was petrol or diesel, the staff acted like they didn't understand, even after I asked several times. I then realized why they pretended not to understand. It's not just about attitude; I could understand their bad attitude after I refused to buy their insurance, but pretending not to understand 'petrol,' 'diesel,' and then changing the car was just dishonest.