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+49 6107 6353100
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+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6252572017
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6252572017
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GOLDCAR, Madrid Airport Car hire

GOLDCAR 1000+ ratings, 8 reviews

Madrid, Spain

4.0 / 10 Average

Best Price Car Hire at Madrid–Barajas Airport(MAD)

Last updated on: January 15, 2025

GOLDCAR - Madrid Airport Information, Car hire Instructions & Policies

Address

MAD On-Airport. Terminal 1: Arrivals (located floor 0). Terminal 4: floor 1 Rentacar Area

Telephone

+34918341400

Pick-up Instructions

The GOLDCAR - Madrid Airport car hire location is in terminal

You can walk to the counter of GOLDCAR - Madrid Airport car hire.

Customers arriving at T1: Our branch is located on the Arrivals floor, between halls 1 and 2, opposite the Rentacar Area Customers arriving at T4: Our branch is located on floor -1 (Rentacar Area)

Drop-off Instructions

Please check with the counter about the return location and time.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
07:00 -23:00
09:00 -20:59
07:00 -23:00
07:00 -19:59
07:00 -23:00
07:00 -19:59

Deposit

Deposits are depending on which car type your rental car falls into, and can be paid with credit cards (pre-authorization)
Representative Car ModelsDeposit Amount(approx.)Business Days Required for Refund

Applicable to all car types，incl. Compact，Suv，Economy，Mini and others.

Pack up ^
USD300-500030-60

Accepted Cards

Credit cards issued by the following companies qualify a car hire from this store: Visa, Master

E-voucher

A print-out voucher is more accepted in this store.

Age requirements

21 - 80 years old

Driver's License Requirements

The main driver and any additional drivers will need to provide a physical full driving license in their name with no major endorsements. The license should be held for at least 1 year(s).

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit(IDP) is only a translation and you must present your original driving licence at the counter.

EU Driving Licence

For local renters, you need to bring:

Full Driving License issued in Spain

This option applies to customers with local driving license, please show your local license at pick-up.

Additional Extras

To be updated

Cross Border

Paid:

Depending on which countries to bring the rental cars to, policies differ:
CountriesCharges

Portugal

Andorra

France

Italy

Gibraltar

EUR 12 per day
Travel to France, Italy, Portugal: only their continental area is allowed to drive on. It also authorizes you to be able to transfer and drive the vehicle between (i) the territory of mainland Spain and the Balearic Islands (except the island of Formentera) and vice versa, (ii) between the Balearic Islands (except the island of Formentera), and (iii) also between the Canary Islands.

Must-not:

Taking rental cars to the countries that are not listed in Paid is not allowed.

Cross Islands

To be updated

Excess

Collision Damage Waiver Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Fiat 500,

EUR 1100 for Fiat Panda/fiat 500,

EUR 1100 for Toyota Aygo,

EUR 1100 for Toyota Yaris,

EUR 1100 for Vauxhall Corsa,

EUR 1400 for Hyundai HB20,

EUR 1400 for Opel Mokka, Nissan Juke,

EUR 1100 for Peugeot Rifter,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Nissan Juke,

EUR 1400 for Compact Elite,

EUR 1400 for Bmw 116i,

EUR 1400 for Suzuki Baleno,

EUR 1400 for Fiat Tipo,

EUR 1400 for Renault Kadjar,

EUR 2000 for Volkswagen Touran,

EUR 2000 for Peugeot 5008,

EUR 2000 for Ford Galaxy 7p,

EUR 2000 for Bmw 5 Series,

EUR 2000 for Bmw Serie 5,

EUR 2000 for Chevrolet Cruze,

EUR 1400 for Fiat Cronos,

EUR 1400 for Citroen C4picasso,

EUR 1400 for ,

EUR 1100 for Fiat 500 Bev-electric,Toyota Aygo,Hertz Mystery Vehicle,Fiat 500 Cabrio,

EUR 1400 for Suzuki Baleno,Renault Captur,Peugeot E-2008,Nissan Juke,Opel Astra Kombi,Fiat Tipo,Volkswagen Golf,Bmw 116i,Compact Elite,Audi A1,Fiat Cronos,Citroen C4 Grand Space Tourer,Nissan Qashqai,Bmw 2 Series Active Tourer,

EUR 2000 for Bmw 5 Series,Ford Galaxy 7p,Volvo Ex30,Mercedes C-class,Chrysler Pacifica,,Fiat 500,Chevrolet Malibu,Bmw I4 Edrive,Bmw Serie 5,Vauxhall Insignia,Mercedes Glc,

EUR 4000 for 5 2,Seat Tarraco,Volkswagen Touran,Volkswagen Virtus,Peugeot 5008,

EUR 3500 for Citroen C4picasso,Opel Grandland,Jeep Compass,Cupra Formentor,Nissan Qashqai,

EUR 3000 for Great Wall Ora Funky Cat,Toyota Auris Hybrid,Opel Astra,Volkswagen Golf,Mg Zs Automatico,Captur Winter Tyres,Audi A1sb Automatico,

EUR 2300 for Peugeot Rifter,Renault Zoe Electric,Vauxhall Corsa,Vauxhall Corsa,Renault Zoe,Suzuki Swift,Fiat Panda/fiat 500,Fiat 500 Electrique,Toyota Aygo,Abarth 500,

Theft Insurance Excess differs by car model:

EUR 1100-2000 for other car models.

EUR 1100 for Fiat 500,

EUR 1100 for Fiat Panda/fiat 500,

EUR 1100 for Toyota Aygo,

EUR 1100 for Toyota Yaris,

EUR 1100 for Vauxhall Corsa,

EUR 1400 for Hyundai HB20,

EUR 1400 for Opel Mokka, Nissan Juke,

EUR 1100 for Peugeot Rifter,

EUR 1400 for Volkswagen Golf,

EUR 1400 for Nissan Juke,

EUR 1400 for Compact Elite,

EUR 1400 for Bmw 116i,

EUR 1400 for Suzuki Baleno,

EUR 1400 for Fiat Tipo,

EUR 1400 for Renault Kadjar,

EUR 2000 for Volkswagen Touran,

EUR 2000 for Peugeot 5008,

EUR 2000 for Ford Galaxy 7p,

EUR 2000 for Bmw 5 Series,

EUR 2000 for Bmw Serie 5,

EUR 2000 for Chevrolet Cruze,

EUR 1400 for Fiat Cronos,

EUR 1400 for Citroen C4picasso,

EUR 1400 for ,

EUR 1100 for Fiat 500 Bev-electric,Toyota Aygo,Hertz Mystery Vehicle,Fiat 500 Cabrio,

EUR 1400 for Suzuki Baleno,Renault Captur,Peugeot E-2008,Nissan Juke,Opel Astra Kombi,Fiat Tipo,Volkswagen Golf,Bmw 116i,Compact Elite,Audi A1,Fiat Cronos,Citroen C4 Grand Space Tourer,Nissan Qashqai,Bmw 2 Series Active Tourer,

EUR 2000 for Bmw 5 Series,Ford Galaxy 7p,Volvo Ex30,Mercedes C-class,Chrysler Pacifica,,Fiat 500,Chevrolet Malibu,Bmw I4 Edrive,Bmw Serie 5,Vauxhall Insignia,Mercedes Glc,

EUR 4000 for 5 2,Seat Tarraco,Volkswagen Touran,Volkswagen Virtus,Peugeot 5008,

EUR 3500 for Citroen C4picasso,Opel Grandland,Jeep Compass,Cupra Formentor,Nissan Qashqai,

EUR 3000 for Great Wall Ora Funky Cat,Toyota Auris Hybrid,Opel Astra,Volkswagen Golf,Mg Zs Automatico,Captur Winter Tyres,Audi A1sb Automatico,

EUR 2300 for Peugeot Rifter,Renault Zoe Electric,Vauxhall Corsa,Vauxhall Corsa,Renault Zoe,Suzuki Swift,Fiat Panda/fiat 500,Fiat 500 Electrique,Toyota Aygo,Abarth 500,

Fuel Policy (what does it mean)

To be updated

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

2.3 km from Madrid–Barajas Airport

20.4 km from Cuatro Vientos Airport

Railway Stations

9.4 km from Chamartin Station

12 km from Atocha Train Station

Hotels

10.5 km from Hotel Claridge Madrid

11.5 km from Eurostars Suites Mirasierra

13 km from PYR se1ect Plaza Mayor II y III

Other Landmarks

9.8 km from Puerta De Europa

9.9 km from Paseo De La Castellana

10 km from Torres Kio

FIND ME A CHEAP RENTAL
Map view of GOLDCAR Store Location
coordinates: 40.46386 -3.571692

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Guest Reviews

Total points： 4.0 / 10 Average

  • Vehicle condition: 2.5
  • Vehicle cleanliness: 1.2
  • Spaciousness: 1.2
  • Counter staff: 3.0
  • Pick-up location: 1.2
  • Drop-off location: 1.2
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • C.Bernard

    Madrid

    10 /10 Excellent

    Reviewed: Saturday, January 18, 2025

    Voiture conformes aux attentes Check in et Check out tres rapides. Tout était parfait
    Read More >

  • Nigel Jane

    Madrid

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    The car was impounded and towed by the police. The rental company charged me €1100, and I did not receive any calls or messages. I have no idea how they charged such a large amount. Typically, even police fines are not directly collected by the rental company. I consulted my Spanish friends, and they confirmed that the police cannot issue fines to the rental company. So I suspect the rental company charged me arbitrarily, and the amount is huge and unreasonable. I am still waiting for a response from the Zuzuche platform!!!
    Read More >

  • Merlin Pearson

    Madrid

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    My reservation was for a petrol car. After giving me the pickup slip, they chased me to the garage to take it back and changed it before handing it back to me. I realized it was an electric car after driving for over 200 kilometers. When I asked in English at the store whether the car was petrol or diesel, the staff acted like they didn't understand, even after I asked several times. I then realized why they pretended not to understand. It's not just about attitude; I could understand their bad attitude after I refused to buy their insurance, but pretending not to understand 'petrol,' 'diesel,' and then changing the car was just dishonest.
    Read More >

  • Montague Clare

    Madrid

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    This company is a scam. The rental cost over 400 euros and included basic insurance. However, at the counter, I was told there was a 2000 euro deposit and a 180 euro fee for transactions. They then tried to sell me full insurance, saying it would waive the fee and be cheaper than 180 euros. I needed the car urgently, so I had to spend another 1700 RMB on insurance and got totally ripped off! Currently, I'm in the process of filing a complaint.
    Read More >

  • Lydia Scott

    Madrid

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    Couldn't pick up the car, very dissatisfied
    Read More >

  • Zero Bulwer

    Madrid

    2 /10 Poor

    Reviewed: Saturday, January 18, 2025

    I had already paid the airport pick-up fee, but even after the rental company's customer service and the airport staff communicated, they still claimed they couldn't see it in the system and charged me a high airport pick-up fee again. They told me that C-marked cars couldn't enter the city center and that if a camera caught me, I would have to pay a hefty fine. They suggested I switch to an Echo-marked car for an additional cost; however, in reality, C-marked cars can enter the designated core areas of the city as long as the car is parked in an underground garage and a photo of the parking ticket is kept for reference. This is completely different from what the rental company staff said. They also threatened that the insurance I bought through the rental platform was useless and that they wouldn't help if anything happened, exaggerating to intimidate me. This was the worst rental car company and staff I encountered in Spain. In the end, I insisted on choosing directly through the rental platform, and the staff looked very displeased and did not give me the car model I booked; they only provided a Peugeot 308 and would not respond to my questions anymore.
    Read More >

  • A.Nehrir

    Madrid

    6 /10 Average

    Reviewed: Saturday, January 18, 2025

    Check-in staff pushes you to buy the insurance, which is very odd. and return vehicle car was very picky like he was going to buy the car!!!
    Read More >

  • Anonymous

    Madrid

    6 /10 Average

    Reviewed: Saturday, January 18, 2025

    Pretty ok company. Prices went up, and if you dont take insurance, ensure you get ALL the damages, they never include them all ....
    Read More >

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