写真とは違いスバルでしたが、問題ない。

値下げは無かった？

The service was good, but they pushed for vehicle upgrades and additional insurance costs. Didn't feel good about it.

I returned the car less than 30 minutes late, but they charged me an extra $30. This is unreasonable. I can understand paying proportionally for the extra time, but this rental policy is unacceptable. I've rented cars overseas many times and never encountered this situation.

Pickup time was quite long, not very satisfied. Upon arrival, the vehicle wasn't prepared in advance, and I waited about an hour for the car to be cleaned.

The branch was quite busy, with about a 40-minute wait in line. However, self-service pickup is available. Since it was my first rental, I chose to wait for counter service. The staff were very polite and recommended insurance for $18 per day, which I accepted. Overall, it was a good experience!