It's acceptable. There was no Chinese translator on site, making communication difficult for those with limited English. Many places, including banks and hospitals, have this issue. It would be great to have translation devices on site; it's not a complicated thing!

Quite good, professional and attentive service

The wait time for picking up the car was a bit long.

The distance from Los Angeles airport to the rental company is not far, but the line was too long and there were too few staff. We spent two hours just waiting in line. After getting the car, it had issues, and we had to return it to get a replacement. Altogether, it took three hours. It was exhausting and caused us to find accommodation only in the early morning!

The dodge caravan is a really good road vehicle for long drives

Very efficient