The staff at Tianyi Car Rental Company have excellent service attitudes. They set up a group chat in advance to provide advice and tips for using the car. When picking up the car, they showed a video about driving in New Zealand, which was very straightforward and helpful.
Rental was quick and simple. Only issue was car was not what i booked snd was a slightly smaller car. With 2 people that was not an issue but the only car they had for me was a car - a Prius, i hate. A car that is mostly used by taxi’s and caused me a lot of jokes. Not good.
Proactively contacted, airport pickup and dropoff, comprehensive reminders, excellent service.
About QEEQ:8.0/10
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