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From other countries or regions
+1-8007618913
Live chat Email us Service Code: 3057311333
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 3057311333
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Reviewed: Thu, Jun 6, 2024
About Alamo: 8.0 /10
The actual car was a new model Kia, which is significantly larger than the Qashqai. It was a diesel vehicle with good performance and features, but not very convenient for city driving. Initially, the rental company recommended a BMW, but it would have cost an additional 25 euros per day, so I turned it down. They also suggested pre-purchasing a full tank of fuel, claiming it would save the hassle of refueling when returning the car. In reality, the tank was only a little more than half full when I picked up the car, so pre-purchasing a full tank would not have been cost-effective. I avoided this pitfall. Overall, the service attitude and the car pickup process were straightforward and smooth. Regarding additional insurance, we showed them the contract that clearly outlined the terms. That English explanation was quite important. After reviewing it, they briefly explained that in the event of a claim, we would need to pay upfront and that concluded our discussion.
About QEEQ: 10.0 /10

Relevant Reviews on Alamo Madrid Barajas International Airport

Cora Hume

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Reviewed: Wed, Apr 10, 2024
About Alamo: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Jonas Wilson

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Reviewed: Wed, May 15, 2024
About Alamo: 8.0 /10
The car was upgraded to a Volvo, which was great. The service staff, Miss Blanka, was very enthusiastic.
About QEEQ: 8.0 /10

Dave Winifred

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Reviewed: Sun, Feb 18, 2024
About Alamo: 10.0 /10
Very satisfied; the car we received was a new model with only 500 kilometers on it. There were three significant scratches during the car inspection, which were confirmed by the store, and returning the car was hassle-free.
About QEEQ: 10.0 /10

Cecil Cronin

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Reviewed: Fri, Feb 16, 2024
About Alamo: 2.0 /10
The staff had a poor attitude and looked displeased, like we owed them money. The wait time for the car was long. Only the store in Spain was like this.
About QEEQ: 8.0 /10

Adelaide Rayleign

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Reviewed: Fri, Jun 7, 2024
About Alamo: 2.0 /10
Extremely poor attitude. I strongly advise everyone to avoid this rental company. I reserved a Volvo XC40, but received a damaged Citroen instead, which shocked me. The staff also messed up my email, preventing me from receiving any electronic documents. Repeated reminders to correct it were futile. Avoid at all costs.

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