After booking, I received the pickup voucher. When I arrived and called, they asked where I was from. I said China, and they immediately said they wouldn't give me the car because I was from China. I immediately complained, saying firstly, you didn't inform of this condition before booking, and secondly, isn't this blatant discrimination? When escalated to the manager, the manager said we just don't rent to you. You should get a refund from the booking platform. This is truly ridiculous.

The rental experience and quality of the car was excellent. On pick up - staff was very friendly however she was serving phone customers at the same time and took a look time to complete our paperwork.

Excellent professional service

Easy rental process with low rates

Excellent service

Easy to use

Like: Staff was very good and friendly, loved the the way they greeted and attended us. I also like the car as i had booked a 5 door SUV (Nissan) or similar & i got the Jeep wrangler. the kids just loved it and it was fun driving it.
Dislike: I did not like the long commute from arrival to viscount station and then calling them for the shuttle. i think this could be improved. When you are alone its fine as there is less luggage and easy. but with kids and alot of luggage its kinda difficult.