Good service, friendly attitude, but the car's condition was poor with consistent warning sounds.

Pretty good

My car was towed due to a parking issue, and I didn't know where it was. I went to the store to check and they gave me an address. I wanted to ask the staff to help me retrieve the car and I would pay the fee, but they said no one was available or had time. I had to ask my friend for help and it took over two hours to get the car back. I returned it that evening. It's good to have fellow countrymen when you're abroad.

The store near the train station is quite busy. Fortunately, we were the first to arrive in the morning, and soon many people came. This location is in the city center without a parking lot, so the rental cars need to be driven over by the staff from another place. Our paperwork was completed quickly, but we waited almost half an hour for the car. The car was good, a Volkswagen diesel, powerful and spacious. Returning the car at the airport was easy; it's located in parking lot 2. The two guys there were nice and checked the car quickly.

Great overall

I waited more than an hour in picking up office because of too many people waiting for line, and only 1 counter is open