I couldn't pick up the car because my driver's license was stolen in Italy, and they wouldn't accept the digital license or the translation provided by Zuzuche. Ended up spending money for nothing, such a tragedy...
Except for not getting the desired model, everything else was fine. During the car pickup, they just asked if I wanted insurance, and after I said no, they didn't push any further. Charging electric cars in Europe was easier than expected, but electricity costs in Italy are higher than in Switzerland, France, and Germany.
The rental company did not refund the €500 deposit. It seems like a trap! Although we verbally informed them about cross-border travel and the order included a note, they claimed there was no cross-border note during the return and refused to refund the deposit.
The €500 deposit was not refunded; the rental company is deceptive! We had already informed them verbally about cross-border travel when signing the contract, and it was noted in the order. However, when returning the car, they claimed there was no record of cross-border travel and refused to refund the deposit.
I booked an Audi A4 but was given an Audi Q2. The same thing happened during my last car rental in Rome: I booked an SUV and got an Audi A4. The trunk could only fit two 26-inch suitcases by folding down one of the rear seats, but fortunately, there was only one passenger in the back. The diesel car did save me about 15% on fuel, but its condition was terrible—the right rear door was dented, the right rear fender was detached, and there were scratches all over the vehicle. Parking it anywhere could make it look like it had been in a collision. At return, the car rental staff just did a quick check and cleared it. During the rental process, the staff was very polite. I guess this rental company will be my only choice when renting cars in Europe in the future.
The process was quick, but the only downside is that they wouldn't let me start earlier when I arrived ahead of time. I had to wait until my booking time, which felt inflexible. You could just start charging from my pickup time.
Pretty good, except that the car cannot be picked up earlier. I arrived more than 2 hours early, so it's more reasonable to set the pickup time within 2 hours after the flight lands to avoid waiting aimlessly at the airport.
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Bernice Virginia
-
-
-
-
View more >Vanessa Lew
-
-
-
-
View more >Bowen Carroll
-
-
-
-
View more >Herbert Jordan
-
-
-
-
View more >Virginia Alerander
-
-
-
-
View more >Ives Barton
-
-
-
-
View more >June MacMillan
-
-
-
-
View more >Viola Augustine
-
-
-
-
View more >Vicky Donne
-
-
-
-
View more >Uriah Hemingway
-
-
-
-
View more >Steven Bush
-
-
-
-
View more >Marcus Grantham
-
-
-
-
View more >Otis Joe
-
-
-
-
View more >Octavia Edith
-
-
-
-
View more >Eden Dutt
-
-
-
-
View more >Jamie Wolf
-
-
-
-
View more >Nina Patrick
-
-
-
-
View more >Webster Benedict
-
-
-
-
View more >Bowen Carroll
-
-
-
-
View more >J.Bonal
-
-
-
-
View more >Car hire Brands Ranked In Milan
Pay for Car Rentals with Crypto