On a eu les clés mais on pouvait pas localiser la voiture.. facturé 30€ pour misînformation

VERY GOOD SERVICE

BOOKING PROCESS EXCELLENT GOOD PRICE.

This is my first time renting a car abroad. I didn't purchase insurance on the Zuzuche App, but when I arrived at the shop, the staff told us that without insurance, we would have to pay for any personal incidents. So, we ended up buying a rather expensive insurance from them.

Very dissatisfied, although they didn't push extra insurance or persuade me to upgrade the car, the reserved Volvo was unavailable and they only gave me an Opel if I didn't want to upgrade! They even downgraded me! Returning the car at Nice airport was complicated due to numerous turns, especially when trying to find the return lot. It's easy to end up in a parking lot instead of the car rental return area.

i got mixed up in the dates and gave the car back with a delay of a day (1 additional day on a 12 day rental). They charged me 300% of the price planned. I called and asked them to give me a break - they logged a request in the computer ... and i never heard back from them. i would have done better to book a luxury car and a longer holiday.

Le ++ : on nous a permis de choisir notre voiture dans la gamme que nous avions réservé. Le personnel au garage pour le retour : super sympa. Les - : trop d'attente à l'arrivée : quasiment aussi long que notre vol !! Super bon rapport qualité-prix