There weren't many people renting cars, so I got my car quickly. However, the rental company tried to sell me insurance even though I had already bought full coverage online. They wouldn't stop talking until I called the QEEQ platform, where the customer service handled it for me before I could sign the rental contract and receive the car.
Both renting and returning the car went smoothly. There was no push to buy insurance. We had a minor scratch when returning the car, but the staff didn't charge us for it, which was a relief.
The return service was acceptable, but the pick-up in Madrid was problematic as we arrived at 12:30 AM and no one was working. The next day, they gave us a hard time and refused to accept a Chinese credit card for the deposit, wasting hours of our time. It was a terrible experience with very rude staff.
“Easy car rental process...as the company name says!”
About Budget:9.0/10
Car was great, they gave us a bigger car, small SUV. Paid more in tolls in Portugal as they count small SUV's as class 2, which means 3 times class 1, regular sedan! Also there was an additional airport charge.
About QEEQ:8.0/10
Worked well for us, overall... will use again!
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
Planning to rent a car on your next journey? Subscribe to Get $100 coupons for new users！
Please enter a valid email address
Know our privacy policy - you can easily unsubscribe any time!
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Relevant Reviews on Budget Madrid Barajas Airport T1 T4
Audrey Salome
-
-
-
-
View more >Owen Thorndike
-
-
-
-
View more >J.DIAZ PALOMINO
-
-
-
-
View more >A.Zaidi
-
-
-
-
View more >Mike
-
-
-
-
View more >