Not bad, service was enthusiastic and attentive.

They gave me a much smaller car.

The service was decent, and there weren't many people in line.

We rented a Volkswagen station wagon but were given a Golf, which is much smaller.

1. There was no information indicating an additional airport fee of 21 euros; 2. At the airport, I was informed that I was not old enough to drive the specified model, which contradicts the information in the app; 3. When placing the order, it was mentioned that a phone holder would be provided, but there was none upon picking up the car; 4. The service staff had an accent which made the experience very unpleasant;