From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6152763327
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6152763327
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Reviewed: Wed, May 29, 2024
About Budget: 2.0 /10
Terrible rental company When picking up the car, they just printed out the contract for you to sign without mentioning the additional insurance options, forcing you to pay extra. Afterwards, you'll be charged additional insurance fees! Also, there are no gas stations near the airport, so you need to return the car with a full tank. Please 'prepare a small fuel container' with 1 liter of fuel, and manually add it to the tank when returning the car to avoid extra fuel charges! A very petty company.

Relevant Reviews on Budget Auckland Airport

Tyrone Tobias

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Reviewed: Sun, Jul 14, 2024
“Auckland - Matamata - Waitomo Caves”
About Budget: 10.0 /10
Very good, but picking up the car took quite a long time. The staff realized that my luggage wouldn't fit in the reserved car, so they upgraded me to a bigger vehicle for free.
About QEEQ: 10.0 /10

Darren Whit

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Reviewed: Wed, May 8, 2024
About Budget: 6.0 /10
The airport branch is easy to find by following the signs. The Rental Car signs for picking up and returning cars in the airport parking lot are also very visible. However, when picking up the car, I mentioned that I had already purchased insurance Option Two during the rental, and that I only needed to add a second driver now. I even used my phone to translate that I had already bought insurance Option Two and didn't need any additional coverage, just the second driver. Still, the staff charged me 115.40 NZD.
About QEEQ: 8.0 /10

April Daniel

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Reviewed: Sun, Feb 18, 2024
About Budget: 10.0 /10
Overall service level is quite satisfactory. Communication was relatively smooth.
About QEEQ: 10.0 /10

Mavis Sandy

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Reviewed: Fri, Feb 16, 2024
About Budget: 6.0 /10
The wait time for picking up the car was extremely long, four or five people were in line for almost an hour. Booked a Mazda CX-5 but received a Mitsubishi ASX, which is a lower grade and harder to drive.
About QEEQ: 8.0 /10

Emily Cowper

View more >
Reviewed: Mon, Sep 7, 2015
About Budget: 6.0 /10
Service was alright.
About QEEQ: 10.0 /10

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