Beautiful red mustang that ended up costing more than originally quoted!
J.Long
United States
Reviewed: Thu, Jun 27, 2019
About Budget:8.7/10
Issues with pick up we waited a long time to get the car in line then was embarrassed because they wanted two credit cards which I did not travel with two and additional money which I was NOT expecting!!! Ultimately charged much more than quoted upfront despite following rules returning vehicle is new condition with a full tank of gas!
About QEEQ:10.0/10
Booked easy but needed the detailed about bringing two credit cards.
There weren't enough staff at reception. I waited for two hours, and the reserved car model was not available. They just provided whatever they had. Extremely frustrating.
The staff at Kennedy were really polite. I originally booked a car with Dollar, but due to a locked credit card, I had to switch the reservation last minute. I initially reserved a Toyota Camry, but they gave me a Kia W5. I noticed one of the tires had low pressure, so they replaced it with a Chevrolet Malibu. Although I felt the Malibu was a lower tier than the Camry, it was around 4:30 PM and I still had a 5-hour drive ahead to my destination. Because of the language barrier, I just took the car and left. Nonetheless, the staff were very accommodating, checked my order, confirmed I had full insurance, and asked where I was headed to determine if I needed an EZPass. Overall, I am satisfied.
Very good. Although I rented the car late and didn't manage to get a Hertz car, the Budget car was also very nice, almost new. The paperwork was processed quickly, very satisfied!
They are thief, my rate for rent was 230 so I pay 369 don't belive them
About QEEQ:7.0/10
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Beautiful red mustang that ended up costing more than originally quoted!
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