Reply by Qeeq: Thank you for your review of QEEQ. We sincerely apologize for the unfortunate experience you had. If you were offered a downgraded car, kindly reach out to our team at the counter without delay. To assist you more effectively, please provide us with additional information for our investigation. We appreciate your feedback and hope to have the opportunity to serve you again in the future.
The staff at Kennedy were really polite. I originally booked a car with Dollar, but due to a locked credit card, I had to switch the reservation last minute. I initially reserved a Toyota Camry, but they gave me a Kia W5. I noticed one of the tires had low pressure, so they replaced it with a Chevrolet Malibu. Although I felt the Malibu was a lower tier than the Camry, it was around 4:30 PM and I still had a 5-hour drive ahead to my destination. Because of the language barrier, I just took the car and left. Nonetheless, the staff were very accommodating, checked my order, confirmed I had full insurance, and asked where I was headed to determine if I needed an EZPass. Overall, I am satisfied.
The car interior is less than clean. I would expect it to be cleaner.
About QEEQ:10.0/10
Good
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