The car provided did not match the photos. Upon arrival, I found that the car arranged was not a Renault, but a smaller model, which was completely inadequate. I had to pay extra to choose another car.

The staff were not very helpful, focusing on recommending insurance during pickup. After returning the car, I realized I left a water bottle inside. I went back to the return location within half an hour to inquire, but they said they did not find the water bottle. The website offered navigation for free, but the staff claimed there was none and said we had to pay for it.

I booked a small premium, they had no Options only I’ve car in a class above that had scratched and wasn’t in good condition! Usually Alamo are good but this time let me down abit.

Very fast and easy check in process. The staff at the counter was very helpful and did not try to push any insurance.. Car quality was good, in fact it was a new car..

Everything was good. just had to wait a bit for the pick up as there was a few other customers