Rented a car for 3 days in Kuala Lumpur for work

Very good

We arrived at midnight in heavy rain with lots of luggage and our child. We hurriedly picked up the car and checked for any scratches. The staff member assured us there wouldn't be any issues and that minor problems wouldn't matter, so we quickly took the car. When we returned it, the head of the rental company found a 3cm black scratch, likely from a stone, which could probably be removed with some waxing. Also, they didn't let us check thoroughly when picking up the car and told us minor issues wouldn't matter. The scratch might not even be from us. They insisted we pay around 2000 RMB, but luckily, I had full insurance, so we sorted it through insurance. I feel this company lacks integrity, offering low-cost rentals and then charging high fees for damages or committing insurance fraud.

Staff are friendly and professional. The model that I rent is Proton Exora. I don't have any expectation on the Malaysian basic 7-seater car. However, it's over my expectation. The car condition is great, it's clean and pretty new. When I loaded all luggage and passenger, this small engine 7-seater still capable to handle it well. I shall definitely use Galaxy asia service again.

Price good, and very easy to use.

The car is exceeded I expected. New car only one yr old. Car was excellent condation. The only I m not happy is the deposit for RM1500 is too much. They said only after 3wks will refunded back.

I m rectified with the Easyrentcars service and booking platform. Easy and fast.

Like: Very friendly staff. Supported us very well during pick up and drop. Vehicle was is very good condition. Except the music player did not work with our usb and we couldnt charge our phones either.
Dislike: Unfortunately Usb port for charging and music system did not work.