“Overall good. The inflexibility of EasyRent to help make a small adjustment is a concern”
About Routes:8.3/10
Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.
“Your value for money is amazing. Your pick up and drop is atrocious. Beyond and. Get proper vans”
About Routes:6.7/10
Your counter service was slow and inefficient. If you don't fix this people will be one and done. Your area is not clean or tidy especially where the cars arw located. Doesn't seem professional
“i actually was given a KIa Soul which was better because it handled really well in the snow I encoun”
About Routes:9.3/10
I thought the staff could have talked to me more directly. They seemed to think that I knew more than I really did.
About QEEQ:10.0/10
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First time user of this website for my rental car booking. Was a bit apprehensive but things went we
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