Very satisfied! The car was in great condition.

Be sure to take videos or photos yourself, otherwise there will definitely be disputes.

Pretty good

The customer service tried hard to get me to buy insurance. They vaguely suggested that I purchase it. When I refused after realizing it, they initially said it was mandatory. They only canceled the insurance after seeing I was firm.

My car was towed due to a parking issue, and I didn't know where it was. I went to the store to check and they gave me an address. I wanted to ask the staff to help me retrieve the car and I would pay the fee, but they said no one was available or had time. I had to ask my friend for help and it took over two hours to get the car back. I returned it that evening. It's good to have fellow countrymen when you're abroad.