Overall, it was quite convenient and the condition of the car was good. I was quite satisfied with the entire process. When returning the car, I saw another domestic tourist who seemed to have had an accident. I overheard something about a lawyer, which made the situation seem unpleasant. The handling did not seem very appropriate. If you're not a local, you might find yourself in a difficult situation.

Very satisfied

Car was pretty old, with 160,000 miles on it. All four tyres were low and had to be pumped up. The paint on the hood and roof was mostly worn off. Mechanically it was fine. Car was advertised as a "6-person minivan" -- but it was far smaller than I had expected. I would call it a station wagon, not a minivan at all. I talked with BRC about exchanging it, and they were not interested. They only offered to have me pay 3x as much for a full-size van. They would not allow me to return the car early so I could rent from elsewhere.

Because rental was pre-paid, BRC would not change my reservation.

The car was just what we needed. We love having a hybrid for travelling, they work just as well as anything else. Plenty of room and so economical. The guy whom we dropped the car off to was a great guy who was really friendly ....just the person you need as your front person.

They were very helpful when I couldn't find out booking the person whom I got in touch with sent me an email in no time to confirm our booking. Great service also

Counter staff were fantastic, friendly and helpful, and although the Nissan Tiida was in very poor bodily condition (held together with tape in a particular place), it actually went well enough, but I honestly do feel it is time this car was pensioned off!!!

Great booking platform that I would use again.