Pick up counter closing at 4.00 pm too early .our flight was delayed so had to ask counter staff to stay open for a bit longer.Saff was very unhappy about it and rushed though the pick up.
I was initially given ford focus but AC was not working and there was bad smell. They did change the vehicle but they were not sorry about it and I had to waste 2 hours of my time there. Moreover, they want initial vehicle to be have 100% fuel even though exchange of vehicle is not my fault.
About the second car - it was good.
It wasn’t clear that the name of the car company was Apex. This causes confusion and we missed our pickup. It wasn’t clear that a pickup was needed at all from the booking. This caused distress as it was pouring when we arrived and had an infant with us.
Like: Queenstown was great. Our Air BnB wa absolutely fantastic with amazing views. Hire car was exactly the right size and easy to drive. Dislike: Car didn’t have much power
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Relevant Reviews on Apex Queenstown Airport
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View more >Dislike: Car didn’t have much power