“I will definitely never rent from this car rental company again.”
About Centauro:2.0/10
This is by far the worst car rental experience I have ever had. The counter staff fraudulently upgraded my vehicle without my consent and overcharged me 90 euros. This fee is almost double the original rental cost. I did not receive any receipts or notifications about the upgrade during the entire rental process, which is clearly fraudulent. I will definitely never rent from this car rental company again.
About QEEQ:8.0/10
Thanks to the helpful assistance of QEEQ customer service, my issue has been resolved satisfactorily. The compensation for my loss is a testament to their commitment to customer service.
“One of the worst and most inefficient check in processes I've ever had to deal with.”
About Centauro:4.7/10
Terrible check in process in a very hot warehouse a few km outside the airport. Car was in good condition and very clean, no issues. Difficult to find the shuttle bus pick up location
About QEEQ:8.0/10
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