It was okay, but the line was quite long.

We arrived half an hour early that day, and they told us we had to wait until the time on the order to get the car. Then they informed us that the Jeep Wrangler we booked was not available, and we could either switch to a Dodge or wait until someone returned a car. What?! Shouldn't the rental company consider the turnover rate of their cars when placing orders? So we waited for nearly an hour and had several discussions before we finally got our car. Moreover, it felt like the staff were somewhat discriminatory towards Chinese people. Several foreigners next to us also arrived early, and they got their cars immediately with smiles, while we were treated as if we owed them money. Anyway, considering we eventually got the car, we decided to not pursue it further.

The car was very new, with only over 500 miles on it. The condition was excellent.

The staff's service was very enthusiastic, and the car was in excellent condition.

要望に答えてくれて、車のアップグレード対応をしてくれた。 アップグレード交渉が、英語で大変だった