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Live chat Email us Service Code: 9180963330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 9180963330
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Reviewed: Fri, May 3, 2024
About Budget: 2.0 /10
We've rented cars multiple times in the US, and this was the first time we were asked for a cleaning fee several days after returning the car. We never eat in the car, filled up the tank before return, and cleared out plastic bags and empty water bottles, leaving only 5-6 unopened bottles. We don't drink beverages. The car was very tidy both inside and out. We only took one photo of the car's exterior, not the interior. When we returned the car, it was inspected on the spot, and they deducted toll fees from our deposit. We even asked if everything was fine, and they said yes, so we left and headed to the airport. A few days later, they sent photos showing signed windows and a messy interior, which was not our doing. The car could have been rented to others in those days. We can't understand why we should pay for cleaning. They insist we caused this and need to deduct $125 for cleaning. We don't know if this is Budge's doing or if it's a decision by the rental platform.

Relevant Reviews on Budget Ohare Apo Chicago

Eugene Priestley

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Reviewed: Thu, Sep 29, 2016
About Budget: 8.0 /10
I was overcharged $35 for Non PKG Items. Very dissatisfied.

Gail Benjamin

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Reviewed: Fri, Jul 7, 2017
“From Chicago to Louisville, over 500 km, blue skies, smooth roads, and locals driving quite civilly.”
About Budget: 10.0 /10
Great service. Initially booked a Ford Edge, but they didn't have one, so they offered a Chevy Tahoe, which was also unavailable. Finally got a Grand Cherokee. Budget is quite reliable, and I've always rented from them when traveling in the US.
About QEEQ: 10.0 /10

Mabel Fielding

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Reviewed: Mon, Oct 16, 2017
“A Trip Around Lake Michigan.”
About Budget: 10.0 /10
Not bad, the price is cheap.

Quinn Dickey

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Reviewed: Mon, Oct 12, 2015
About Budget: 10.0 /10
Budget and Alamo are the same company. The signs at O'Hare Airport are terrible. I walked a kilometer to find the shuttle to the rental area. The staff was nice, a group of cheerful African Americans. However, the forced upgrade was a bit annoying.
About QEEQ: 10.0 /10

Craig McLeod

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Small SUV | Mazda CX-5 or similar
Reviewed: Thu, Feb 16, 2023
About Budget: 10.0 /10
Staff upgraded me as a thanks for loyalty of using that desk.
About QEEQ: 10.0 /10

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