CAR RENTAL REVIEWS ON BUDGET AT CHICAGO O`HARE AIRPORT, ORD

Pretty good. Arrived at midnight, not many people.

Budget are pretty good I buy insurance etc through QEEQ which is first class, be aware that budget like to upsell Also pay by plate for toll’s on the Illinois web site, it doesn’t always work and budget will take payment from your card but it’s not that expensive if they do Remember to take photographs of mileage and fuel level on collection and drop off !!

QEEQ are the way to go when renting a vehicle I highly recommend this company Hassle free and easy

Mostly great. However, they parked cars in the exit of the pickup area, so it was very difficult to pick up the car. We had to find someone to help. Unfortunately, they were unable to remove the blocking vehicles, but they were able to remove a vehicle on the far side which allowed us (with some difficulty) to leave.

Checking in was extraordinarily slow, as there were only two people in front of me in line and it took over half an hour.

The Pick-Up instructions for ORD are misleading: "From the terminal, you can see the shuttle bus pick-up area. Take the shuttle bus to the store and check in at the counter" ORD has a tram to get to the car rental lot from the terminals; only airport hotels have shuttle buses. Please correct the instructions to indicate that travelers should take the tram.

Bajrama who checked us in was super helpful, great customer service, attentive to our needs.

Very easy, great communication.

Cars were in excellent condition.

It really helped me find good car in cheaper prices

It was easy to get the car. We booked a Camry but actually received a CRV.

This Chicago location is run jointly with Avis. Firstly, there are no clear signs indicating that members should go to the second floor while non-members stay on the first floor, so I wasted an hour in line. The funniest part is that I then waited another hour and a half on the first floor because all the cars were rented out and they were waiting for returns. I landed at 2 PM and didn't get the car until almost 5 PM.

Satisfactory

Overall good service

Long wait time for pickup, but drop-off was very quick and easy.

It was okay. However, they didn't inform me in advance that the car was different from what I rented. Also, the screen couldn't sync the navigation, which was a bit inconvenient.

great car

brilliant service

En el mostrador de Budget intentaron venderme varios seguros argumentando que yo no estaba cubierto, luego intentaron cobrarme casi 200$, luego de enseñarles los papeles de la reserva donde tenía que pagar 50 y poco me hicieron pagar $64 o no tenia el coche. Muy lamentable. Señora temendamente desagradable me atendió

Todo bien

I recommend QEEQ for overseas car rentals, as they provide numerous service reminders.

great service! car was fully charged, I drove only to downtown and back and returned the car with 74% of batery which was completely for free! you can use 30% out of 100 for free and wil not pay if % at return is more than 70

great service and good price for last minute booking

Good

Average, the vehicle's interior was too dirty

I was upgraded to a larger vehicle at no extra cost after I had been in the parking garage No quibble with the attendant on duty he just got on with it as the original vehicle was not available

Great platform will use again

We've rented cars multiple times in the US, and this was the first time we were asked for a cleaning fee several days after returning the car. We never eat in the car, filled up the tank before return, and cleared out plastic bags and empty water bottles, leaving only 5-6 unopened bottles. We don't drink beverages. The car was very tidy both inside and out. We only took one photo of the car's exterior, not the interior. When we returned the car, it was inspected on the spot, and they deducted toll fees from our deposit. We even asked if everything was fine, and they said yes, so we left and headed to the airport. A few days later, they sent photos showing signed windows and a messy interior, which was not our doing. The car could have been rented to others in those days. We can't understand why we should pay for cleaning. They insist we caused this and need to deduct $125 for cleaning. We don't know if this is Budge's doing or if it's a decision by the rental platform.