The staff were quite friendly and didn't push insurance sales. The car I received had quite a few scratches, but the staff made special notes and said not to worry about them. Returning the car went smoothly, and the deposit was quickly released within three or four days.
We spent an hour looking for the rental company at the airport, asked several people, went back and forth between Terminal 2 and Terminal 1 twice. Everyone said there was no such thing as Keddy by Europcar. Finally, one person told us just to look for Europcar, not Keddy by Europcar. That's how we finally found the rental office. Exhausting!
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