The overall service was quick and efficient, typical American style. No dragging, great job!

There were too many people in line, waited for over half an hour. The staff repeatedly recommended insurance even though I informed them I already bought it from Zuzuche.

Avis is generally okay, but the branch at the airport is quite average. What car you get depends on luck. Overall, the mileage on the cars is relatively new, but the interiors are not cleaned for you. The car pickup process requires minimal paperwork, just a translated document, and it's better to print it out. My advice is to buy full insurance on QEEQ and say 'No' to any additional offers at the store to avoid hassles with deductions.

Waited in line for over an hour.

Multiple locations with convenient positioning, fast procedures, minimal chit-chat. Hand over the booking form, pay, take the car, and go. Overall, it's convenient and practical.