The reserved car model was not available at the store, and they recommended another model that cost twice as much.

Waited for half an hour, drove around the airport five times to return the car, but the car was in good condition, brand new.

We rented a Q3 and were told there was no Q5 available. We impulsively agreed, and the staff didn't mention how much extra it would cost, just handed us the invoice. Later we found out renting the car for the week cost 5000 RMB… Adding an extra driver required an additional fee, and they charged us just because we provided two licenses, assuming we were two drivers. Isn't that unreasonable? Returning the car an hour late incurs a significant fee. Is there a clear standard for these fees, or do they just charge an exorbitant amount for any delay? We won't use Europecar again. After returning and disputing it with the rental company, the results were minimal since we had already paid. It was tough to get anything back.

There is a dedicated building for car rentals outside Nice Airport, with several rental companies having counters inside. Europecar seems to be the most popular in France as the queue was the longest. We waited almost an hour to get our car. The staff, however, were quite friendly. Overall, we were quite satisfied.

Try to give me a smaller car than I booked and were only interested in selling me an upgrade. Took nearly an hour of arguing to get a car big enough. Terrible customer service

All good